Plan
Structure a process and collect open questions.
Assistance simply explained
Assistance simply explained
Urban Roots can support planned journeys and transitions when a little more coordination is needed.
This page explains assistance in simple sentences. It is not a certified easy-language version.
Every request is reviewed individually. Not every request can be accepted.
What does assistance mean?
Assistance here means: Urban Roots helps with a previously discussed process.
For example with planning, arrival, accompaniment, luggage, a handover or brief feedback.
Arrive
Coordinate meeting point, contact person, luggage or accommodation.
Accompany
Accompany a previously agreed section.
Report back
Provide brief feedback after agreement.
What Urban Roots does not do
Urban Roots does not provide care, medical help, therapy, emergency service, taxi service, passenger transport or travel booking as a travel organiser.
Please write only what is necessary first
Helpful information: name, email address, phone number if a callback is desired, place or region, approximate time period and a short description. Please do not send diagnoses, medication plans, care information, ID documents, payment data, passwords, key codes or private details first.