Working translation
This English version is prepared for the test website. The German legal pages and final German wording remain the binding basis until review.
Assistance

Support before, during and after a journey

Personal assistance for people who want more security, orientation or coordination when travelling.

Assistance

Typical support

AS-01

Travel preparation

Clarifying route, documents, luggage, pets, accessibility and practical details.

AS-02

Travel accompaniment

Support by arrangement during departure, journey, arrival or stay.

AS-03

Local orientation

Contact persons, accommodation, keys, organisation and first steps on site.

Important

Clear boundaries

Urban Roots does not provide nursing care, medical emergency help, therapeutic services or legal guardianship. Passenger transport requiring a permit is not offered with our own vehicle.

Assistance request

Describe the support needed

Please include travel route, dates, people involved, luggage, pets and any limitations or special requirements.